Marcus Matthews
Columbus, Ohio
☎ (614)266-0573
marcusmatthews@gmail.com
 

SUMMARY

An Oracle Developer with technical proficiency, determination and proven management skills to complete projects as an individual or as a team member.

Operating Systems: Windows, Unix

 

Languages: SQL, PL/SQL, VBA

 

Databases:
Oracle (10g/11g), Teradata 13.10, MySQL 5.1, Microsoft Access (2007/2010), SQL Server (2005/2008 R2/2012)

 

Tools:

SVN, JIRA, Oracle SQL+, Quest Software Toad® for Oracle Xpert 10.6.1, Oracle Report Builder, Teradata TTU Developer Client 13.10, SSIS, SSRS, MS Office 2010, BMC Control-M 8.0, Toad for Oracle 10g, Oracle Reports Builder 10g, Teradata SQL Assistant, SQLyog, SSMS, Microsoft Visual Studio 2010

 

PROFESSIONAL EXPERIENCE

 

The Judge Group        Columbus, Ohio         8/15 – 2/16

Application Developer - JPMorgan Chase

 

•          Review and make enhancements to SQL for current reports and data extracts.

•          Develop test cases for annual Year End Reporting changes in HP Application Lifecycle Management (HP ALM).

•          Perform regression testing for ASP.net web applications.

•          Augment Microsoft Visual Basic for Applications (VBA) code for Access database applications.

•          Enhance Macro-enabled Excel workbooks to gain efficiency.

•          Provide break fix support for Mortgage Servicing Platform (MSP) mainframe screen scraper tools.

•          Construct applications to automate manual processes using Automation Designer.

•          Execute SQL scripts to scrub invalid data from production reporting processes.

•          Troubleshoot and optimize SQL queries with poor performance.

•          Document procedures and business processes.

•          Analyze and resolve reporting anomalies.

•          Recommend service quality improvement strategies that increase productivity and reduce costs. 

 

 

 

 

 

 

 

The Judge Group        Columbus, Ohio         8/14 – 6/15

SQL Developer – Discover Financial

 

•         Queried Advanced List Management (ALM) web server, Unison and Aspect Unified Internet Protocol (UIP) dialers for Call table and Sign in Duration (SID) imports to create Key Performance Indicators (KPIs) for all company sites.

•         Calculated adherence and export scoring for Fraud/loss prevention/Investigation (Security) and Agents of Card Member Assistance (CMA).

•         Updated forecasting metrics and publish the weekly staffing report in the Workforce Management application for Online Scheduling Communication & Reporting (OSCAR).

•         Created SQL statements to provide ad hoc reports and data extracts with Teradata SQL Assistant.

•         Investigated Workforce Management application upload errors using SQL scripts in SQLyog Enterprise.

•         Prepared business and technical requirements for new applications and enhanced existing applications.

•         Constructed department monthly performance/shrinkage summary reports in MS Excel.

•         Analyzed Avaya phone history from Agent Initiated Calls (AICs) to cell phones where Discover does not have consent to dial predictively.

•         Supported pre-delinquency Heat maps and Charge-Off intervals reporting.

 

 

JPMorgan Chase        Columbus, Ohio         11/11 – 8/14

Oracle Developer

 

•          Designed and coded reporting components in an Agile environment utilizing a test driven development approach.

•          Generated SQL statements for Automation Designer applications to perform table maintenance tasks and ETL operations for imported flat files (.csv, .xls, .txt). 

•          Transformed and integrated data for Microsoft Access databases from archived data sources.

•          Incorporated complex SQL statements and data mining techniques to aggregate Customer Care Workbench (CCW) call data from the operational data store (ODS) in a data profiling effort to proactively identify and prevent loan modification issues.             

•          Provided data validation and reconciliation with SQL queries using Teradata SQL Assistant in the Integrated Consumer Data Warehouse ICDW.

•          Designed Microsoft Visio data flow diagrams for logical processes.

•          Managed connection strings for Proof of Concept/SSRS intranet website.

•          Constructed parameter-driven, cascading, drill-down, and drill-through reports using Microsoft Visual Studio 2010.

•          Utilized SQL queries developed in Toad to extract Data from an Oracle 11g data source to create shared Data sets parameters for SSRS reports.

•          Redeveloped and transitioned complex SQL logic for Tableau reports to SSRS.

•          Modified T-SQL statements used in SQL Server reports.

•          Migrated and deployed SSRS reports from development, UAT to production.

•          Designed a SSIS package for the Incident Remediation process to upload flat files.

•          Participated in User Acceptance Testing (UAT) for mainframe applications and Intranet application disaster recovery events.

•          Used Control-M to migrate stored procedures from testing to production.

•          Observed and adhered to the company development lifecycle process for storing logic in the SQL repository through Subversion (SVN).

 

 

JPMorgan Chase        Columbus, Ohio         8/10 – 8/11
Oracle Developer

 

•         Developed SQL for data extracts, standard, and parameter driven reports in Tool for Oracle Application Developers (TOAD) from Oracle 10g data source.

•         Uploaded data into temporary tables via SQL*Loader (sqlldr) and a control file (.ctl) from command-line interface (MS-DOS).

•         Imported flat file data to Oracle using an Open Database Connectivity (ODBC) connection to a linking table in MS Access.

•         Resolved SQL performance bottlenecks using the explain plan and index hints.

•         Designed tables and scripted SQL for materialized views.

•         Created functions, triggers, indexes and constraints.

•         Built and monitored jobs on the RDBMS job scheduler.

•         Enhanced PL/SQL in stored procedures and packages.

•         Analyzed and updated SQL for reports to correct logic that did not adhere to the company coding guidelines.

•         Used PL/SQL to program form triggers and report blocks in Oracle Reports Builder.

•         Performed report break fixes.

•         Provided support break fix report runs to supply users with data in the event of a report is unavailable due to server issues.

•         Worked with Business Analysts (BAs) to develop reports to support application development.

•         Scheduled meetings with the Line of Business (LOB) to understand the expectations of the request, collect requirements, and test data from requester to create Business Requirement Documents (BRD).

•         Researched systems involved to satisfy a request and calculate the Service Level Agreement (SLA).

Kickstart LLC                    Columbus, Ohio         5/09 - 4/10                            
Manager

•             Managed the service office database using Microsoft Access 2007 and Excel spreadsheets.

•             Updated records, track inventory, place service product orders, and backup POS data.

•            Troubleshot network connection and performance issues.

SOS Video CommunicationsColumbus, Ohio         12/08 - 5/09                                                                                                                      
Intern

•             Installed and maintained RAID0 AVID external Hard Drives, ATTO SCSI and PCI cards

•             Managed operating systems, program software installation and configuration.

•             Performed partitioning and formatting hard drives, flashing hardware, permission restoration, and error log analysis.

•             Assisted in the development of the company Intranet using Microsoft Office SharePoint Server / Designer (MOSS) 2007, MySQL, and QuickBooks 2007 by creating custom connection strings and web pages using C# and ASP.net.

 

 

EDUCATION

 

New Horizons                                         Columbus, Ohio         3/14

Implementing Data Models and Reports with Microsoft SQL Server 2012

 

SetFocus, LLC.                                         Columbus, Ohio         6/10

SQL Master’s Program

 

Columbus State Community College             Columbus, Ohio         5/09

Database Specialist Certificate

 

Columbus State Community College             Columbus, Ohio         6/03                                                      
Associates Of Science, Chemistry